This policy explains what information [Your Legal Business Name] ("CalloutAI", "we", "us") collects when you call, text, or otherwise contact one of our client businesses through our AI receptionist service, and when you interact with this website.
When you call or text a business that uses CalloutAI, we may collect: your phone number, your name (if given), the content of your call or text message, your service address or general location (if given), and the details of your request.
When you use this website, we may collect basic technical information such as your browser type and pages visited, for the purpose of keeping the site working correctly.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messages you receive from CalloutAI or one of our client businesses relate only to your specific request: confirming, rescheduling or following up on a call or booking. Message and data rates may apply. Message frequency varies based on your interactions.
To opt out of text messages at any time, reply STOP to any message you receive, or contact us using the details on our Contact page. To get help, reply HELP or contact us directly.
Call and message records are retained for as long as needed to provide the service and to meet the record-keeping needs of the business you contacted, and are deleted or anonymized after [retention period, e.g. 24 months] unless a longer period is required by law.
We share information only with the specific business you contacted (so they can fulfil your request), and with the technology providers that power our service (such as our voice AI and telephony providers), strictly to operate the service. We do not sell your information, and we do not share mobile information with third parties or affiliates for marketing or promotional purposes.
You can opt out of text messages at any time by replying STOP. To request access to, correction of, or deletion of your information, contact us using the details below.
Privacy questions or requests: mhlongo.stewart@gmail.com, or see our Contact page for other ways to reach us.
We may update this policy from time to time. The date at the top of this page shows when it was last revised.